MadDogRC - Scale Crawler Performance

General Info

MadDogRC was established in 2009 to help bring innovative Radio Control products and accessories to scale rock crawler enthusiasts. With a balanced emphasis on performance and scale appearance we pride ourselves on the quality of our designs and manufacturing. We utilize today’s most innovative tools and processes including 3-Dimensional CAD, FEA analysis, and CNC machining. All MadDogRC products are proudly manufactured and assembled in the USA and may contain a limited amount of domestically sourced foreign materials.



General Terms

This web page represents a legal document that serves as our Terms and Conditions and it governs the legal terms of our website, http://maddogrc.com, sub-domains, and any associated web-based and mobile applications (collectively, "Website"), as owned and operated by MadDogRC, LLC.

 

Intellectual Property

Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.

 

Links to Other Websites

Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. MadDogRC, LLC has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.

 

Privacy Policy

To review our privacy policy, please click here.
 


Shipping

Orders are processed in the order they are received. Most orders are shipped within 24 hours of order placement. All domestic orders less than 13 oz. have two options for shipping method; Economy and Priority. Economy orders less than 13 oz. ship First class mail via United States Postal Service and have a transit time of approximately 4-6 business days depending on final destination. Priority orders of 13 oz. or more have a transit time of approximately 2-3 days depending on final destination. MDRC cannot guarantee shipping transit time. There is no insurance coverage in the event of a lost, damaged or stolen package unless the buyer specifies the Priority shipping option. Priority shipping options comes with a maximum of $50 insurance.  Buyer assumes all risks.



International Shipping

International orders will ship via USPS International mail. International orders may take an additional 1-3 business day to process and may take two to eight weeks for delivery. All duties, taxes, and customs fees are the responsibility of the recipient, MadDogRC will not undervalue a shipment. USPS International mail is not traceable and items shipped are not insurable. Since USPS International mail is not insurable, if lost, we cannot recover any of the value for you.


Warranty Statement

MadDogRC (MDRC) warrants to the end user that LED and electronic products are free from defect in materials and workmanship for a period of 30 days. All other products warranted free from defect in materials and workmanship for a period of 90 days.

MDRC’s limited warranty covers only defects that arise as a result of normal use of the product and does not cover any other problems, including those defects that arise as a result of improper maintenance or modification and operation outside of the product’s specifications.

If MDRC receives, during the applicable warranty period, notice of a defect in any product covered by MDRC’s warranty, MDRC shall either repair or replace the product at MDRC’s option. If MDRC is unable to repair or replace the defective product, MDRC shall refund the purchase price of the product.

To the extent allowed by local law neither MDRC nor its third party suppliers make any other warranty or condition of any kind, whether expressed or implied. In no event shall MDRC or its third party suppliers be liable for direct, indirect, incidental or consequential damages.


Returns

MDRC may accept the return of products that are new / unopened within 30 days of purchase. Accepted returns are subject to a 20% restocking fee, refund will be made by same method as original order. MDRC will not accept returns of electronics, apparel or special order items. Return shipping is the responsibility of the buyer, returned items must be shipped in fashion similar to how they were received. Merchandise damaged in transit or incorrect / missing items will not be subject to the 20% restocking fee and will be handled on a case-by-case basis. To initiate a return please contact us via our website or directly through our general email info@maddogrc.com.